Managed IT Services that Provide Complete Cybersecurity and Network Confidence
Businesses in Kansas City are struggling to take control of their technology and eliminate cybersecurity doubt. Some fear there may be no end to their long list of technology challenges.
We’ve designed our managed IT services solutions to solve all those problems.
For a flat monthly fee, Onsite Logic’s responsive IT support and security specialists will proactively eliminate your IT issues, freeing your team to focus on collaboration and business growth.
Is Technology Making Your Business Stronger or Weaker?
Without the help of dedicated IT and security engineers, businesses will struggle to keep their technology healthy and efficient. But poorly managed technology has disastrous consequences for productivity and morale.
Cybersecurity Uncertainty
A single email can cause your business weeks of lost revenue and downtime. How can you know for sure that you have the right controls in place, or that you’re safe from the latest cyber threats?
Network Downtime
You know that a single hour of downtime costs thousands of dollars in productivity and recovery costs, but you're overwhelmed by day-to-day problems, legacy hardware, or malfunctioning software.
Staffing Challenges
A competitive job market has made finding the right IT staff both expensive and difficult. Your hiring process takes weeks or longer, and you're struggling to retain the reliable IT talent you need.
The managed IT services model is a 360-degree approach to business IT support that provides proactive, vigilant attention from a whole team of cybersecurity and engineering specialists, who are by your side 24/7 to support your business.
The Onsite Logic Approach to Managed IT Services
We start with world-class people, processes, and technology, then add decades of experience we’ve gathered helping businesses in Kansas City. The result is an efficient system for helping organizations take control of their IT.
1. Discover
Total visibility over your network environment is foundational to effective IT and cybersecurity management. We document your devices, systems, and existing cybersecurity controls to understand your strengths and weaknesses.
2. Deploy
IT support solutions must be tailored to meet the specific needs and vulnerabilities of an organization. Working in close cooperation with your team, we’ll remediate existing problems, align your network and business goals, then build a right-sized IT and cybersecurity management solution.
3. Manage
With your chronic problems solved, we begin keeping a watchful eye on your systems. Armed with the latest IT support technologies, we'll quickly respond to your team's daily needs and watch for any signs of instability.
4. Enjoy Seamless Technlogy
We worry about your network and security; you focus on the things that matter to your business.
What Comes Included in a Managed IT Services Solution?
When you work with Onsite Logic, you get next-level IT support. For businesses that have never worked with a veteran MSP before, here’s what that means.
The Benefit of Proactive Technology Management
Hiring an IT support team to solve your problems after they’ve occurred is terrible way to way to solve problems. Not only are you losing money and productive, but how can you know that the provider won’t pad their bill with unexpected charges or fees?
The managed IT services model solves this problem by providing proactive network management. For a flat monthly fee, the Onsite Logic team will keep a watchful eye on your systems, preventing technology disruption and guaranteeing 99.99% uptime and availability.
How does proactive support work?
Help Desk
Friendly, responsive technicians address your team's day-to-day technology issues before they harm business efficiency.
24-hour Network Monitoring
From our network operations center (NOC), the Onsite Logic team can monitor the health and security of each device connecting to your network and respond immediately to issues.
Unlimited Onsite Support
When our team needs to come onsite to fix a major problem, which is rare, that work is included in your flat monthly bill. That single flat-rate charge for all IT support eliminates unexpected fees and allows you to budget with confidence.
Backup / Disaster Recovery
The Onsite Logic team will configure an offsite, cloud-based backup solution for your valuable data, ensuring that if catastrophic network failure were ever to occur, your data will be available to restore normal operations as quickly as possible.
Vigilant Cybersecurity Protection
Onsite Logic is a security-first MSP, which means unlike other providers, cybersecurity is deeply integrated into all our processes.
At every stage of your relationship with Onsite Logic, our cybersecurity team will offer targeted security intelligence and implement the most appropriate controls and technologies for your budget and needs.
All our work is guided by leading security resources, including the Center for Information Security (CIS), National Institute for Standards and Technology (NIST), and ISO/IEC 27001 frameworks.
- Firewall configuration and management
- Security information and event management (SIEM)
- Identiy and access management
- Cybersecurity awareness training
- Patching and network updates
- Data destruction and asset management
